Terms & Conditions
Effective Date: 7/7/25
Last Updated: 7/7/25
These Terms and Conditions ("Terms") govern your access to and use of the services offered by RiseWise LLC ("RiseWise," "we," "us," or "our"), including our websites, applications, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
1. Disclaimer
RiseWise LLC provides independent analysis and cost advisory services to help property owners and managers evaluate elevator service, repair, and modernization proposals. We are not licensed elevator contractors, and we do not perform or supervise any physical work.
All recommendations and evaluations generated by RiseWise — including those powered by artificial intelligence — are based solely on the documents and information provided by the user. Results should be considered informational in nature and not a substitute for licensed engineering or professional judgment.
RiseWise LLC expressly disclaims all liability for:
Any decisions made based on our analysis
Errors or omissions in third-party proposals
The performance, safety, or quality of elevator work performed by vendors
Any direct, indirect, incidental, or consequential damages arising from use of our Services
By using RiseWise, you acknowledge and accept that you are solely responsible for engaging qualified elevator professionals for any physical work or safety compliance.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use the Services. You represent and warrant that the information you provide is accurate and complete and that you will keep it up to date.
3. Description of Services
RiseWise provides software tools that assist in the analysis, automation, and optimization of elevator-related service proposals, including features powered by artificial intelligence (AI). The Services may include, but are not limited to: document uploads, proposal reviews, automated maintenance triggers, and communication tools.
We reserve the right to modify or discontinue any features of the Services at our sole discretion, without prior notice.
4. Account Registration
To access certain features of the Services, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. You agree to notify us immediately of any unauthorized use or breach of security.
5. Subscriptions, Billing, and Cancellation
a. Subscription Plans
RiseWise offers a variety of subscription plans, including:
Quarterly Subscription Plan
Annual Subscription Plan
Monthly Automation Add-On Plan
All subscriptions are billed through a third-party processor (e.g., Stripe) and are subject to recurring billing unless canceled in accordance with these Terms.
b. Cancellation and Refund Policy
You may cancel your subscription at any time through your account settings. However:
Quarterly and Annual Plans: Cancellations will take effect at the end of the current billing cycle. No refunds will be issued for unused time within the billing period.
Monthly Automation Add-On Plan: Cancellations apply to the next billing cycle. No partial refunds are issued.
We reserve the right to change pricing, features, or billing terms. You will be notified in advance of any changes that affect your active subscription.
6. Acceptable Use
You agree not to:
Use the Services for any unlawful, harmful, or fraudulent purpose
Upload malicious code or interfere with platform functionality
Attempt to gain unauthorized access to other accounts or systems
Reverse-engineer or resell the Services without written consent
Use the Services to generate or distribute misleading or offensive content
We may suspend or terminate your account for any violation of these Terms or misuse of the Services.
7. Intellectual Property
All intellectual property related to the Services, including software, algorithms, designs, text, and logos, is the exclusive property of RiseWise LLC or its licensors.
a. User Content
You retain ownership of any content you upload to the platform, including elevator proposals and related documentation. By submitting content, you grant RiseWise a non-exclusive, royalty-free license to process, analyze, and use that content solely for the purpose of providing the Services.
8. AI-Generated Content Disclaimer
Some Services incorporate artificial intelligence technologies to generate analysis and insights. You understand and agree that:
AI-generated outputs may be inaccurate, incomplete, or misleading
The information provided does not constitute legal, engineering, or professional advice
You are solely responsible for verifying and using any AI-based recommendations
RiseWise disclaims all liability for actions taken based on AI-generated content.
9. Termination
You may stop using the Services at any time. We reserve the right to terminate or suspend access to the Services, with or without cause, at our sole discretion.
Upon termination, your access will cease and your account may be deactivated. Any rights and obligations that by their nature should survive termination shall remain in effect, including payment obligations and liability limitations.
10. Limitation of Liability
To the fullest extent permitted by law, RiseWise LLC shall not be liable for any indirect, incidental, consequential, special, or exemplary damages, including but not limited to lost profits, loss of data, or business interruption, arising out of or in connection with your use of the Services.
In any event, our total liability shall not exceed the total amount paid by you for the Services in the twelve (12) months preceding the event giving rise to the claim.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration in Las Vegas, Nevada, in accordance with the rules of a recognized arbitration organization. You waive your right to participate in a class action or jury trial.
12. Changes to These Terms
We may update these Terms at any time. If we make material changes, we will provide notice via the Services or by email. Continued use of the Services after such changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at: RiseWise LLC
Email: hello@risewise.com
Address: 5155 Blue Diamond Rd, Ste 102, #2742, Las Vegas, NV 89139